Australian support
Who fixes it,
and how fast.
A bus is only as good as the support behind it. This is what we actually have in Australia, stated plainly enough that you can hold us to it.
Yatala, Queensland
55 Computer Road, Yatala QLD 4207. Our base, our parts store and where warranty
work is coordinated from. Between Brisbane and the Gold Coast, on the M1.
Cockburn Central, Western Australia
87 Hammond Road, at the ATG depot. A second parts store, opened so Western
Australian operators are not waiting on freight across the country.
Parts held here, not ordered on demand
Both stores carry stock. Our parts system shows live availability on this site,
so you can see what we hold before you ring.
Every part number, searchable
The full factory catalogue for all models, 4,597 part numbers, with what each one
fits. Find a part.
What we will and will not promise
Held in stock: despatched the same or next working day from Yatala or Cockburn Central.
Not held: ordered from Liaocheng. Air freight for anything that stops a bus, sea freight otherwise. We will give you a date when we have one from the factory, and not before.
A bus off the road: ring Glenn. We treat that as ours to solve, and a phone call moves faster than a form.
What we are still building: a published lead time per part. We would rather not quote one until we have enough delivery history behind it to mean it. We publish where we get things wrong.
Who you actually speak to
Glenn Davidson
National Corporate Sales Manager · 0477 957 513 ·
glenn@zbus.com.au
Barry Henderson
National Sales Manager · 0473 004 115 ·
barry@zbus.com.au
Parts
parts@zbus.com.au — or order through this
site and it lands straight in our system
Owner’s Hub
Guides, videos, fault codes and service bulletins for operators.
What is in it.